Highly Trained Restoration Specialists

At SERVPRO of West Hills we believe that the better trained our team is in both the techniques and skills of disaster restoration the better we serve our community. In this way we believe there is a one to one correlation between our investment in training and the quality of our work — we don’t cut corners.

The organization that regulates the continuing education world for disaster restoration is the IICRC. They set the standard for our work.

In their words, “The mission of the IICRC is to establish and advance globally recognized standards and certifications for the inspection, cleaning, restoration and installation industries.”

Our team members receive in-team mentoring and IICRC certifications in Water Damage Restoration, Applied Structural Drying, Fire and Smoke Restoration and Commercial Drying (among other topics).

Addressing water, fire, or mold damage in residential and commercial buildings in the greater West Hills area, including Edgeworth, Coraopolis, Neville Township and Robinson Township requires skilled technicians.

You can learn more about our West Hills SERVPRO team in the about section on this website or by calling our main offices: (412) 299-5520

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of West Hills offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)